Case Studies
We are extremely proud to be chosen to supply and install our range of equipment into some of the UK’s most prestigious catering establishments. See a selection of these for yourself by navigating through the menu on the left of this page.
The case studies we share speak volumes on the core capabilities of our business. Innovation, Ecology and the highest possible quality and care in every project we are involved in.
What our customers say about us
Bedruthan Steps Hotel, Cornwall
In all our projects we are involved with, we aim to work to the highest standards providing the best service, products and professionalism.
At the Bedruthan Steps Hotel, Cornwall we are extremely proud to have delivered just this, The service given from our Regional Sales Manager Andrew Shearing has been highlighted as some of the best experienced at the Hotel, whilst the Comenda ACRS rack machine is not only complimenting the kitchen operation but reducing carbon footprint in the process.
Please see the link below to the letter of recommendation from Richard Wakefield, Maintenance Manager of the sensational Bedruthan Steps.
“Providing the highest standards, always”…… John Peck, PKL
Throughout our business we aim to offer the highest standards of customer service possible to deliver sustainable relationships that help shape the future of our company.
Please find below the words of a very happy partner after an initial visit from a Dawson Engineer and delivery team.
John Peck, PKL Reference Email
“A Thank you to our Service team”….. Alan Richie, Independant Restaurant Company Plc.
All machinery and equipment needs period maintenance to ensure efficiency and peak performance levels. In this instance at Bar and Grill Restaurant Tunbridge wells, our service engineer Mr Terry Worsell professionally handled a gas leak situation with great knowledge, efficiency and professionalism.
Much to Alan’s delight, the catering operation was back up and running in minutes rather than hours, limiting disruptions to the best of our ability.
This dedicated, specialized and proficient service level is just one example of the standards we pride our business upon, before, during and after sale.
Dawson Foodservice Equipment – putting a smile on the face of our customers, consistently.
“Sterling Foodservice Design praise our project support team …. “
When working closely with Consultants and Dealers it is very important that you deliver the highest customer service, especially when tight deadlines are involved and a prompt reply is needed. Laura Collins – Project Support gave a prime example of how the team here at Dawson work by prioritising work and going the extra mile to deliver on time every time.
See below the email of appreciation from Val Nock, Designer @ Sterling Foodservice Design.
Email document from Val @ Sterling Foodservice Design
“A neat, clean and professional job carried out by our engineers at Cardiff University …. “
When carrying out new installations it is important that we fulfill the task in hand with the upmost efficiency, precision and quality. We are extremely proud of our service engineers Lewis Brunskill and David Johnson who did just this to put smiles of the faces of both the Catering Manager at Cardiff University and our scheme dealer partners AMB Catering For Leisure. Graham Harrison was happy to put his satisfaction into writing and wrote the following email to our Managing Director Mike Butt.
Click the link below to see the email from Graham at ABM.
